Food Banks BC is committed to protecting the privacy of the personal information you provide to us. Any personal information that Food Banks BC retains is kept in such a manner as to ensure its security and confidentiality at all times. We are dedicated to protecting the personal information of our members, donors, staff and volunteers. We are committed to meeting or exceeding the privacy standards established by federal and provincial legislation. Our information handling practices comply with the Personal Information Protection and Electronic Documents Act (Canada).
Definition of Personal Information
Personal information is any information that is identifiable to you as an individual. This may include, but is not limited to, your name, gender, age, date of birth, language of correspondence, mailing address, telephone number, fax number, email address, and membership in an organization. Personal information does not include publicly available information about you in your capacity as an employee of an organization such as your name, job title, work mailing address, work email address, work fax number, or work telephone number.
Collection of Information
Food Banks BC only collects personal information from:
● Others who have shown an interest in BC Food Banks
This information is collected by a variety of methods: phone, fax, mail, email, online, or in-person.
Disclosure of Information
Food Banks BC treats its obligations with respect to the use and disclosure of personal information very seriously. In the event that you should choose to send Food Banks BC your e-mail addresses, telephone numbers, addresses and/or any personal information so that we may communicate with you, Food Banks BC will not sell, trade or rent this information to third parties. Generally, we will only use or disclose personal information for the primary purpose that it was collected or for a purpose related to the primary purpose that you would reasonably expect it to be used.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us electronically. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best efforts to ensure its security on our servers.
Storage of Information
Personal information is stored in our database(s) on a secure server and in hard copy files. Only authorized personnel have access to this information. BC Food Banks uses personal information to better serve our stakeholders and to expand our community of support.
However, Food Banks BC does collect statistical information through a log file which indicates number, length, and frequency of page visits, external links redirecting users to our website, and which browser, operating system, and type of device (mobile or desktop) was used to access our website. This information is analyzed to help us develop content that responds to the interests of our website visitors.
Links to Other Websites
Food Banks BC does its best to ensure that all information is recorded accurately—if you notice any errors in our correspondence with you or if your personal information changes, please contact us at 604-498-1798 or firstname.lastname@example.org to update your file. If you do not wish to be contacted by phone, mail, or email, please contact us and we will ensure that your request is honoured.
Further information on privacy and your rights in regard to your personal information may be found on the website of the Privacy Commissioner of Canada.
Food Banks BC Charitable Registration Number: 86133-1130-RR0001