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  • Find a Food Bank | Food Banks BC

    Find a Food Bank in your community. Enter your city to find your nearst food bank. Find a Food Bank To find a member food bank in your community click on the map for the locations or check by city. No food bank in your community? Check with the nearest location to you. Sometimes our rural members have additional depots in nearby communities too.

  • Privacy Policy | Food Banks BC

    Food Banks BC is committed to protecting the privacy of the personal information you provide to us. Any personal information that Food Banks BC retains is kept in such a manner as to ensure its security and confidentiality at all times. We are dedicated to protecting the personal information of our members, donors, staff and volunteers. We are committed to meeting or exceeding the privacy standards established by federal and provincial legislation. Privacy Policy Food Banks BC is committed to protecting the privacy of the personal information you provide to us. Any personal information that Food Banks BC retains is kept in such a manner as to ensure its security and confidentiality at all times. We are dedicated to protecting the personal information of our members, donors, staff and volunteers. We are committed to meeting or exceeding the privacy standards established by federal and provincial legislation. Our information handling practices comply with the Personal Information Protection and Electronic Documents Act (Canada). Definition of Personal Information Personal information is any information that is identifiable to you as an individual. This may include, but is not limited to, your name, gender, age, date of birth, language of correspondence, mailing address, telephone number, fax number, email address, and membership in an organization. Personal information does not include publicly available information about you in your capacity as an employee of an organization such as your name, job title, work mailing address, work email address, work fax number, or work telephone number. Collection of Information Food Banks BC only collects personal information from: Donors Members Volunteers Employees Others who have shown an interest in BC Food Banks This information is collected by a variety of methods: phone, fax, mail, email, online, or in-person. Disclosure of Information Food Banks BC treats its obligations with respect to the use and disclosure of personal information very seriously. In the event that you should choose to send Food Banks BC your e-mail addresses, telephone numbers, addresses and/or any personal information so that we may communicate with you, Food Banks BC will not sell, trade or rent this information to third parties. Generally, we will only use or disclose personal information for the primary purpose that it was collected or for a purpose related to the primary purpose that you would reasonably expect it to be used. Food Banks BC may transfer information to service providers where information processing is outsourced by Food Banks BC in the course of its administrative distribution procedures. Where personal information is transferred to a service provider for processing, we require the service provider to respect this Privacy Policy and we restrict them from using or disclosing personal information transferred to them for any purpose other than the provision of services to us. In the event that you wish to opt-out of any future services or information, you may contact us and we will ensure that your information is deleted from our data-base. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us electronically. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best efforts to ensure its security on our servers. Storage of Information Personal information is stored in our database(s) on a secure server and in hard copy files. Only authorized personnel have access to th is information. BC Food Banks uses personal information to better serve our stakeholders and to expand our community of support. Online Privacy Food Banks BC is comm itted to protecting the privacy of those who use our website. We do not request site visitors to provide any personal information in order to contact us or to be added to any newsletters. We do not collect any personal information about individuals browsing our website. Food Banks BC does not track visitors through the use of cookies and any general statistics gathered from our site traffic are used only for our own purposes. However, Food Banks BC does collect statistical information through a log file which indicates number, length, and frequency of page visits, external links redirecting users to our website, and which browser, operating system, and type of device (mobile or desktop) was used to access our website. This information is analyzed to help us develop content that responds to the interests of our website visitors. Food Banks BC’s website uses Wix analytics to track usage of our website for reporting and evaluation purposes. For further information on Wix’s privacy policy, please see https://www.wix.com/about/privacy Donors Food Banks BC will only request specific information from you in order to complete a donation transaction. Your information is added to our donor database, but this information will not be sold, traded or otherwise distributed to any other organization or companies. Any credit card information is taken in a secure environment. Food Banks BC utilizes CanadaHelps. The information you enter is handled directly by CanadaHelps. For further information on CanadaHelps’ privacy policy please see https://www.canadahelps.org/en/privacy-policy . Links to Other Websites Food Banks BC’s web site may contain links to other Web sites that are independently owned and operated by third parties. These links are provided to you as a convenience only. These other Web sites may have their own privacy policies and are not governed by this privacy policy. Food Banks BC is not responsible for the privacy practices or the content of any W eb site(s) owned and operated by any such third parties. Other web sites may collect and treat information collected differently, so we encourage you to carefully read and review the privacy policy for each web site you visit. Contact Info Questions, concerns or complaints relating to Food Banks BC’s privacy policy on the treatment of personal information shou ld be e-mailed to Dan Huang-Taylor at dan@foodbanksbc.com or 302-12761 16th Avenue, Surrey BC, V4A 1N2. Food Banks BC does its best to ensure that all information is recorded accurately—if you notice any errors in our correspondence with you or if your personal information changes, please contact us at 604-498-1798 or info@foodbanksbc.com to update your file. If you do not wish to be contacted by phone, mail, or email, please contact us and we will ensure that your request is honoured. Further information on privacy and your rights in regard to your personal information may be found on the website of the Privacy Commissioner of Canada. Food Banks BC Charitable Registration Number: 86133-1130-RR0001

  • CONTACT US | Food Banks BC

    Contact Us Tel: 604-498-1798 Toll free: 1-855-498-1798 Fax: 604-498-1795 info@foodbanksbc.com Suite 302 – 12761 16th Avenue Surrey, BC V4A 1N2 Monday to Thursday 9:00 am – 4:30 pm (operating hours may vary) For media inquiries, please click here Full Name Email Write a message Submit Thank you for your message. Do you have a concern or complaint? We recognize that from time to time there may be inquiries, concerns or complaints and we believe that our stakeholders have the right to tell us about them. To share your feedback please contact the Food Banks BC office by calling or filling out the form above. Alternatively, you can contact the Food Banks C anada Customer Experience Hotline at 1.877.280.0329 or EMAIL Click here to read the Food Banks BC Complaints Policy.

  • Emergency Food Support

    Food Banks BC is grateful to the Provincial Government and donors for their support in helping Food Banks BC conduct important work to alleviate hunger, particularly among people and communities that are disproportionately impacted by poverty and hunger. < Back Emergency Food Support Food banks play a crucial role during times of emergency and natural disaster . This happens through the provision of food, water and other urgently needed supplies to evacuees, people impacted within the community, aid services and non-profits, and frontline emergency service personnel. In 2021, the fire that devastated the town of Lytton resulted in hundreds of people from surrounding communities losing access to a local food source, resulting in a food security emergency across the entire region. Partnering with the Salvation Army, Associated Grocers, and Gordon Food Services, Food Banks BC was able to coordinate and deliver food and other supplies into the community on an ongoing basis. This work continues to this day. In that same year, the extensive flooding that destroyed critical infrastructure and vital connections in BC’s roadways left communities like Hope, Boston Bar and Nicomen stranded. Partnering with Helicopters Without Borders, Food Banks BC was able to fly food into isolated communities to ensure basic needs were met. As the frequency and intensity of weather events such as fires, floods and droughts continues, the work of Food Banks BC and our members will becomes even more critical . Previous Next

  • Feed the Valley | Food Banks BC

    Feed the Valley, is a community-based signature program that raises food, funds and awareness about the critical issue of hunger in the Okanagan, Similkameen and Thompson valleys.  Feed the Valley Together, We Make a Difference At Valley First and Enderby & District, we believe in the power of community and the impact of sustained efforts and partnerships. By supporting Feed the Valley, you can help us build a stronger community and reduce hunger in the Okanagan, Similkameen and Thompson Valleys. Since its inception in 2010, Feed the Valley has been a community-based signature cause program. Thanks to the unwavering support of our valued members, community partners, and passionate team members, we have raised $3,148,622 and collected 106,512 pounds of food for our 10 food bank partners as of 2024. Every donation you make directly benefits the community where it was given. Together, we can ensure that every individual and family in our communities has a full cupboard. Donate now or visit the  Feed the Valley website  to learn how you can contribute. Let's work together to create a flourishing community for all.

  • The Resilient North Project

    Food Banks BC is grateful to the Provincial Government and donors for their support in helping Food Banks BC conduct important work to alleviate hunger, particularly among people and communities that are disproportionately impacted by poverty and hunger. < Back The Resilient North Project This project, delivered in partnership with the Public Health Association of BC (PHABC), set out to understand the opportunities and barriers regarding food access in northern BC. The project research phase is complete, and our commitment to focusing on the north of the province has continued to gather momentum. Soon, we will have an even deeper understanding of how we are helping shape the future of dignified food access and enhanced food security in BC. Previous Next

  • Agency Relief Fund

    Food Banks BC is grateful to the Provincial Government and donors for their support in helping Food Banks BC conduct important work to alleviate hunger, particularly among people and communities that are disproportionately impacted by poverty and hunger. < Back Agency Relief Fund In partnership with the Province of British Columbia’s Ministry of Social Development and Poverty Reduction, Food Banks BC administers funding support to non-member, charitable agencies providing hunger relief services in BC communities. This funding is available as a grant that supports the operating costs of helping people who are facing hunger and food insecurity. This past year, the Agency Relief Fund distributed $2.3 million. Previous Next

  • The Full Cupboard - Vancouver Island | Food Banks BC

    The Full Cupboard, Island Savings community-based signature program,to raise food, funds and awareness about the critical issue of hunger in the communities. The Full Cupboard - Vancouver Island Together, We Make a Difference At Island Savings, we believe in the power of community and the impact of sustained efforts and partnerships. By supporting The Full Cupboard, you can help us build a stronger community and reduce hunger in the Vancouver Island, Pender Island and Salt Spring Island. Since its inception in 2016, The Full Cupboard has been a community-based signature cause program. Thanks to the unwavering support of our valued members, community partners, and passionate team members, we have raised $765,889 and collected 18,142 pounds of food for our 12 food bank partners as of 2024. Every donation you make directly benefits the community where it was given. Together, we can ensure that every individual and family in our communities has a full cupboard. Donate now or visit The Full Cupboard website to learn how you can contribute. Let's work together to create a flourishing community for all.

  • Hunger Report 2024 | Food Banks BC

    Today, hundreds of food banks and hunger relief operations are providing services to hundreds of thousands of families and individuals on a regular basis. Food Banks BC Hunger Report 2024 Hunger is a public health emergency in Canada. In British Columbia, the rates of food insecurity have almost doubled since 2019. Food banks are a last resort for many households that are struggling to make ends meet. Canadian food banking is currently facing an unprecedented surge in demand, and BC food banks are struggling to keep up with this unsustainable situation. Read the Hunger Report Hunger in British Columbia Food banks across BC are seeing unprecedented demand. Prior to the beginning of the Covid-19 pandemic, food banks were experiencing a gradual downward trend in client numbers. Since 2019, the number of individuals accessing food banks has risen by 32%. Furthermore, the number of visits that households made has risen dramatically with an 81% increase from 2019 to 2024. The data on food bank usage in BC shows a clear increase in the number of households facing food insecurity over the last five years. The data also reveals that those households are visiting food banks more often, indicating a deepening in the need for charitable hunger relief support. Individuals Served & Number of Visits in March 2024 This graph depicts the number of individuals served and the number of visits made at BC Food Banks during the month of March from 2019 to 2024, excluding 2020. This continued growth in demand is occuring at a time when the sector is experiencing a general drop in donations, leaving many food banks asking the question, "How long can we sustain this?" Source: Food Banks Canada 2024 HungerCount. Implications of Food Insecurity “It’s about the we, not the I. If my neighbour is well, I am well." Islands Wellness Society Food Bank Food insecurity impacts not only the individual and household experiencing this form of deprivation, but also their community, province and country. We also know that food insecurity, poverty and health are inextricably linked. Research shows that Canadians with higher incomes are often healthier than those with lower incomes. The health impacts of food insecurity go beyond physical challenges associated with poor quality diets. Food insecurity is associated with mental health issues. Poverty and food insecurity can also severely restrict a person’s ability to participate in social life and to achieve gainful employment, creating a vicious cycle of poor physical, mental and social health. There is an intertwining of loneliness, poor health and food access challenges, with intensifying health consequences in later life. Social exclusion results in a lack of social networks that ordinarily help us to mitigate poverty through sharing resources, childcare assistance, transportation, job help and material and emotional support. The Role of Food Banks Canada has a two-tiered food system: those that can afford to shop at grocery stores, and those that can’t. Those that can’t afford to shop at grocers must relinquish choice and control while they rely on charitable food programs to meet the most basic of human needs: nourishment. Modern Canadian social constructs (or perceptions) typically position food insecurity and/or poverty as an individual problem, a personal failing, rather than as a systemic issue that we are all at risk of, to some degree. Today, food banks are serving not only those entrenched in poverty, but those who have always managed to get by until now. Food programs are commonly attached to other social services, providing opportunities to connect with support workers and programs, and increase belonging in community. Charitable food programs, including food banks, are an example of BC’s dependency on the non-profit sector to deliver essential services, bridging gaps in the public support system. Not only is the demand for services growing, but non-profits are incurring significantly higher operational expenses. Meanwhile, the number of Canadians making charitable donations has declined for the 11th year running. While innovation, creativity, compassion and hard work are at the core of charitable food programs, they have their limits. By understanding what creates food insecurity and its disproportionate representation among vulnerable people, we can then explore ways to decrease its prevalence through programs and policies, addressing the public health impacts that poverty creates for us all. “We are operating with the same amount of funding as in the past, but we have had a 300% client increase in the last year.” Mayne Island Food Bank Key Drivers of Food Insecurity in British Columbia “Since Covid ended, inflation has been the main driver, increasing visits by 40%. [...] We are seeing more homeowners and people who got out of poverty that have slid back into it.” Salvation Army Food Bank, Penticton Food insecurity is a complex issue that can be tied to a number of causes and intersections. The HungerCount data reveals that people are struggling with the cost of food and housing, and that for many, employment income is not enough to meet the cost of living. The increasing rates of food insecurity in BC can be attributed to the following recent shifts: Sharp rise in inflation Rapid interest rate hikes The lack of available housing supply, particularly affordable housing The loss of income supports like the CERB and other one-time affordability measures Significant and rapid population growth without the social infrastructure ready to absorb such an influx A slowdown in economic activity and a rising unemployment rate A deep dive into the economic, social and environmental drivers of food insecurity in BC provides clues about policy and program interventions that can address this growing crisis. Policy Recommendations The provincial government has recently enacted some policies that address food insecurity, such as providing funding for school food programs, food hubs, food banks and Indigenous food sovereignty, but more action is required. Politicians need to think beyond their 4-year term and enact long-term solutions that best support our most vulnerable citizens to meet their basic needs through navigating an adequate social support system and providing opportunities to rise out of poverty. When the National Advisory Council on Poverty asked how poverty should be reduced, the top priorities for Canadians as a whole included reducing the cost of food, strengthening health care, reducing taxes on households with low incomes, and reducing the cost of utilities. Among racialized people, the priorities were similar, but they also noted a need for upskilling and training opportunities. Food Banks BC, in alignment with recommendations offered by Food Banks Canada and the BC Poverty Reduction Coalition, recommends the following areas and opportunities to address food insecurity through policy. Increase income Increase food infrastructure and support food programs Support Indigenous food sovereignty Increase equity and Inclusion “Addressing poverty requires addressing systemic inequities and revising the social norms, processes, policy decisions, and legislations that created and perpetuate the problem” Food Banks Canada Food Banks Canada’s 2024 Poverty Report Card gave British Columbia a D+ grade, with over 45% of British Columbians reporting that they feel worse off than last year. The current cost of living crisis requires both short-term relief measures to alleviate inflation-related struggles, and long-term strategies to decrease the demand for social supports by improving housing, economic opportunity and healthcare. Read the Hunger Report Collectively, we can work toward a future where food banks are a thing of the past It will require bold policy commitments from all levels of government, willing, action-orientated participation from the private sector and a resilient, well-resourced social services sector to move us toward a hunger-free British Columbia. We are grateful to everyone who plays a part in progressing food security, social justice and poverty reduction in BC. Donate Interested in learning more about the state of hunger in British Columbia? Read our full 2024 Hunger Report.

  • Sysco Kick One In | Food Banks BC

    Kick One In is a Sysco BC initiative to help fight hunger and increase food security in our local communities. Sysco's Kick One In Program Taking Action Against Hunger Sysco's priority is to fight hunger and increase food security in the local communities we serve. With Sysco’s Kick One In program, you can donate below, with the proceeds being provided directly to eliminate hunger and make nutritious food available in your local community. This is one way that we’re connecting the world to share food and care for one another. To learn more about Sysco please visit www.sysco.ca

  • Basics for Babies | Food Banks BC

    Basics for Babies is JR Country’s partnership with the Lower Mainland Food Bank’s to assist them in providing for the tiniest in need.  Basics for Babies® Basics for Babies® was created in 1994 when JR Country recognized a chronic shortage of baby products at Lower Mainland Food Banks. With the help of our partners , Basics for Babies® has raised over $2 million and hundreds of thousands of pounds of diapers, baby food, formula, pabulum, and other items! Helping Basics for Babies® has become a large part of JR Country listeners lives as we all make our communities stronger. Unfortunately, the need for baby necessities is greater than ever. With the current economic situation, more and more Food Bank recipients in the Lower Mainland are children. Basics for Babies® needs to continue to meet the challenge to supply Food Banks with necessary supplies to help this ever-growing population. We feel children should have the best possible start to life so that we can minimize other problems later. JR Country has partnered with Food Banks BC to ensure that all babies in the Lower Mainland get the nutrition they need. The most unique and, we think, impressive thing about Basics for Babies is not that the charity feeds and diapers babies in need (although there are no other programs like it in BC).  The most unique and impressive thing about Basics for Babies is that all administrative and operational costs are covered by JR Country and Pattison Media.  More than 99% of the donations, cash and product, go to the babies, because, after all, it’s for the babies! From the bottom of our hearts, Thank you for your donation.

  • Accessibility Statement | Food Banks BC

    This website was designed to conform to Web Content Accessibility Guidelines (WCAG) 2.1 AA. The website was last updated on October 5th, 2023. Food Banks BC Accessibility Policy At Food Banks BC, we strive to provide support and resources in a way that respects the dignity and independence of all our community members. We commit to giving people with disabilities the same opportunity to access our supports and resources and allowing them to benefit from the same services in the same place and in a similar way as other users. At Food Banks BC, a person with a disability supported by a service dog, a guide, or a support individual will be allowed to have that support resource accompany them while accessing our services. These support persons and service dogs are granted the same access as the person they are accompanying. Under no circumstances will a person with a disability and their support resource be prevented from accessing our services and resources. When a barrier to accessing our support and resources arises, Food Banks BC takes a proactive stance. We actively seek alternative ways to ensure access, encouraging individuals to communicate their specific needs. If there's uncertainty about accessing our services and resources, please reach out to us at info@foodbanksbc.com or 604-498-1798. At Food Banks BC, we celebrate differences and honour individuals’ experiences. We are committed to providing regular education and resources on accessibility and equity, ensuring that our staff and community members are always informed and equipped to promote inclusivity. We also strive to use inclusive language in our verbal and written communication. We encourage our member food banks to: 1. Provide spaces where people are treated with dignity. 2. Celebrate differences. 3. Center accessibility needs of their employees, volunteers, and clients. Accessibility is the work we do to ensure people with disabilities can access our services equally with others. It includes ways to remove barriers to access, including physical barriers, attitudes, communication, systemic, technology, and sensory considerations. Below are some examples of accessibility practices that Food Banks BC encourages our members to implement whenever possible (bearing in mind the limitations some organizations face, such as space and landlord restrictions). Physical Accessibility Practices • Ensuring an area where a HandyDart vehicle or accessible taxi can safely drop someone off. • Ensure the entryway to the food bank is accessible to wheelchairs, walkers, and strollers. • Ensuring there is an automatic door at the entrance and washroom. • Ensuring there is designated accessible parking available. • Ensuring a rest area is available for folks with health conditions that limit their ability to stand for extended periods. • Ensuring there is an area to wait in, protected from weather and the elements. • Ensuring washrooms have grab bars. Attitude Accessibility Practices • Greeting clients as they enter the space. • Collecting client feedback. Communication Accessibility Practices • Use signage or other materials that explain how the food bank runs and what to expect. • Offering options for non-verbal communication. • Communicating changes to stakeholders. • Providing signage or information in languages other than English. Systemic Accessibility Practices • Ensuring service hours are sufficient to reduce wait times and crowding. • Communicating to stakeholders how they can request accommodation for their disability (i.e. home delivery). • Communicating the complaint process and how to report an accessibility issue. • Ensuring employees and volunteers understand and agree with The Ethical Foodbanking Code. • Ensuring food bank operators are trained in de-escalation or other methods for holding safe space. • Providing choice to clients whenever possible. • Providing cooking suggestions for items that may be unfamiliar to clients. Technology Accessibility Practices • Ensuring websites are accessible to screen readers • Ensuring website graphs and charts have text to explain them Sensory Accessibility Practices • Accommodating food restrictions • Ensuring sufficient lighting allows someone with low vision to navigate the space. • Avoiding floors and wall colour contrasting with busy patterns. This website was designed to conform to Web Content Accessibility Guidelines (WCAG) 2.1 AA. The website was last updated on October 5th, 2023. If you encounter accessibility issues, we welcome your report. You can send the information to info@foodbanksbc.com .

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